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Client Question: What Are Some Key Technology Trends In A Post-COVID Society 

We answer this question by submitting a few key technology trends but reserve the right to change or revise this list in the future. During the COVID-19 pandemic and beyond, certain technologies are playing a vital role for our society.  We omitted contactless devices from this list due to my earlier blog post entitled, Hands Free No More Gloves and narrowed our list to reflect our client experiences in the past few months. Due to their own efforts to accelerate certain technologies that have been with us for some time now. For example, Charlotte Patrick-opines vendors are accelerating their efforts to combine Analytics, Artificial Intelligence (AI)  and Automation. To offer smarter digital tools and services for government and consumer use. For example, government using geolocation traffic simulations will better plan future infrastructure projects and businesses will more quickly understand and remove errors to complete consumer online orders faster.

• AI and Machine Learning (ML) will partner with human beings. Expect automation to replace many human repetitive tasks but the next step is to amplify human creativity. To allow people to build new work from home (WFH) business models, such as, AI-inspired pastry chef or portrait painter. AI and ML software and technologies will ingest and analyze data to mimic human dexterity and reasoning.  For example, Chef Watson IBM   can develop and refine recipes in kitchens and restaurants. AI.DA  is the first AI artist able to draw paint and sculpt and  Google’s Poem Portraits  writes poetry.

• Working From Home (WFH) remains as location of workers is no longer required only their skills and expertise.Many organizations due to security and workforce concerns resisted somewhat adopting 24/7 WFH policies but now have relented. Advancements in gig-economy technologies and pandemic cost- optimization are the main reasons. It is more affordable to set up WFH scenarios. Rather than pay to refit their offices for social distancing, only to close them again and return their workers home if and when the coronavirus spikes.  In addition, employees are now wanting to work in remote positions with flexible schedules. This trend is only growing as web conference providers continue to gain market share and tech giants, such as Apple and Google extend their WFH policies..  

• Remote Medicine.Face-to-face interactions and diagnostics were already giving way to online medical consults using various app offerings, digital assistants,  wearable diagnostic devices and web conferences. Eliminating in-person wait times, lowering costs and optimizing resources. This pandemic mandated social distancing has only magnified these models. By using apps, personal devices, wearables and web meetings for virtual treatment alternatives.  If more in-depth analysis or testing is required, expect no appointment, no insurance testing centers to emerge, such as in  Santa Clara County . This COVID-inspired model will also address healthcare data using Apps, APIs and subscription services. To empower the patients to both self-manage and securely share their medical records with medical personnel, healthcare agencies and institutions.

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Author Disclosure

I am an analyst and attorney and the author of this article and it expresses my own opinions. I have no vested interest in any of the products, firms or institutions mentioned in this post. Nor does the Analyst Syndicate. This is not a sponsored post.