PART 1: Background for Healthcare Changes “Per World Economic Forum (www.weforum.org) expect rapid change and unprecedented opportunity. That ushers in a golden era of innovation in healthcare”.
 CRM is still grappling with the problems it tried to solve in 1995. Is CRM just an expensive mobius strip? CRM Challenges  Look at the top challenges CRM and CE professionals are grappling with today. What do you see?
Reading Time: 5:15 AI is at Peak Hype. Yes, one day we will have autonomous transportation pods and ubiquitous language translation services. Just not yet. For now, focus CRM/AI applications on tactics, not bold strategic moves. AI Hype > AI Reality
AI and digital are now part of the fabric of business. CEOs need to deal with the existential threat from Internet-based upstarts. Focus on the second sentence.
For the price of maintaining vegetation, perhaps a garden and some strategically located fruit trees around the property, an AI hive might make an excellent augmentation to a security system…
