Prediction 2021: Blockchain Usage in FinTech

Through 2023, fintechs using blockchain will accelerate critical adoption and use of digital currency services, and smart contracts. Blockchain will accelerate service speed, security and usability. This will enhance business as well as consumer value by reducing cost, the idea that we’ll have fewer cyber risks, and execution errors. Blockchain created many billions of transactions…

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Prediction 2021: Digital Transformation in Manufacturing

Despite COVID-driven tech investments, the majority of manufacturers will fail in digital transformation through the end of 2022. I say this because, while COVID is really driving investment in technologies like AR/VR, Automation, AI, Machine Learning – the applications of these technologies have helped to mitigate the disruptions that COVID has caused – but the…

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Prediction 2021: Telecommunication Technology Adoption

My prediction is that only a few telcos, despite their spending power, will become shall we say – in the elite adopters of the combined technologies of Analytics, AI and Automation. Why is this my prediction? Well, it’s going to be just really difficult to do, given the complexity of their existing technology stack and…

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Prediction 2021: Healthcare Providers

2021 will be the most intense year in decades for payers in health insurance plans, healthcare providers and their IT vendors as they start to tackle the recent game-changing open Application Programmer Interface regulation.  It will require them to finally share data.  Other 2021 challenges include competition surrounding price transparency (hard to play hide-and-seek with…

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Prediction for 2021: Augmented Reality in Hospitality

The Augmented Reality (AR) menu will transform the customer’s digital experience when ordering foods. AR is an emerging technology that employs 3D imaging to offer a better visual experience to consumers. I expect AR to become popular in the hospitality industry, enabling them to promote their foods and drinks via 3D images. For example, in…

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Prediction 2021: Manufacturing Digital Transformation Balderdash

  Despite COVID-driven tech investment, many manufacturers will fail at digital transformation through 2022.  COVID has accelerated many manufacturer’s investments in technology such as robotics, automation, augmented reality/virtual reality ( AR/VR), artificial intelligence (AI), and machine learning (ML), and advanced analytics much more than predicted at the beginning of 2020.  Despite this rush to technology…

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Image by Charlotte Patrick

Prediction 2021: Few telcos will Keep Up with the Elite Adopters of AI

It’s not just AI, of course. It’s the effects of the combination of the intertwining of analytics, automation and AI (A3) and the different ways and paces various telcos experiment with and embrace the revolutions that A3 will bring. The differences in ways and paces will create three new and different classes of telcos –…

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