Let users conduct (Image from Pixabay)

IBM Watson Orchestrate: a dramatic step forward but will it work?

Watson Orchestrate is part of IBM’s larger automation strategy to help users be more productive by automating tasks. In IBM’s own words: Self-service automation Your own personal AI, in the tools you already use. Watson Orchestrate gives you interactive AI–in tools like email and Slack–to increase your productivity. This isn’t a static bot programmed by…

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The Coming Manufacturing CIO Automation Hangover

Thanks to COVID, manufacturing companies have been investing in automation at a record level over the last twelve months. Management consultancy McKinsey reports that in a survey of 800 executives 67% say they are increasing their automation investments either somewhat or significantly.  The business journal The Economist reports that automation investment nearly doubled in 2020…

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Prediction 2021: Business IT

My prediction is that business IT cannot handle the truth of re-globalized business, especially for the next couple of years. When COVID-19 broke supply chains, it became clear that the so-called globalized business still relied on consolidated, massive financial, industrial and commercial centers, connected by traditional, sequential supply chains. It was ‘global’ because the centers…

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Prediction 2021: Innovation in Conferencing Technology

Just as end users led many organizations to Zoom in 2020, they will likely vote with their feet for video-conferencing platforms that are more enjoyable to use in 2021. Look for innovations such as – participants ‘share the stage’ instead of having to talk over one another, real-time captioning helps overcome the garbled audio, invitations…

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Prediction 2021: Manufacturing Digital Transformation Balderdash

  Despite COVID-driven tech investment, many manufacturers will fail at digital transformation through 2022.  COVID has accelerated many manufacturer’s investments in technology such as robotics, automation, augmented reality/virtual reality ( AR/VR), artificial intelligence (AI), and machine learning (ML), and advanced analytics much more than predicted at the beginning of 2020.  Despite this rush to technology…

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Image by Pete Linforth from Pixabay. 

Fintech Blockchain Prediction: 2023 – Global Adoption Exceeds 70%

CEO’s top technology priority in 2021 is blockchain, especially in the fintech sector. Five blockchain opportunities revolutionize banking and financial services for business and central banks’ adoption. As more emerging/new fintech blockchain services are available for adoption, existing financial services will require refresh/retro-fit upgrades. Banks, credit unions, and financial services must revolutionize their traditional services to be relevant within five years!

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Image by Charlotte Patrick

Prediction 2021: Few telcos will Keep Up with the Elite Adopters of AI

It’s not just AI, of course. It’s the effects of the combination of the intertwining of analytics, automation and AI (A3) and the different ways and paces various telcos experiment with and embrace the revolutions that A3 will bring. The differences in ways and paces will create three new and different classes of telcos –…

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Salesforce: Where’s the Payback for Slack?

Salesforce is buying collaborative software vendor Slack to counter two massive threats, and to grow business. Salesforce might succeed in countering some of one threat and more of the second. I am more optimistic about Salesforce using Slack to develop enough business data to pay for the $28B price tag, possibly within three to five…

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