You saw software do something your organization cannot do today but should do soon. What do you do? Capterra blog details how technology is changing how churches connect with its members. As a result, faith-based organizations are adopting and leveraging technology-centric tools and services. To better engage their communities. Avoid the potential for poor…
Digital assistants like Siri , Alexa, Cortana and Google Assistant are becoming commonplace in our houses, devices and apps. Soon these same assistants will begin offering healthcare related services. Here’s a look at what to expect for the next 2 years. Soon these digital assistants may also order our medications or schedule dental cleanings. For…
PART 1: Background for Healthcare Changes “Per World Economic Forum (www.weforum.org) expect rapid change and unprecedented opportunity. That ushers in a golden era of innovation in healthcare”.
CRM is still grappling with the problems it tried to solve in 1995. Is CRM just an expensive mobius strip? CRM Challenges Look at the top challenges CRM and CE professionals are grappling with today. What do you see?
Reading Time: 5:15 AI is at Peak Hype. Yes, one day we will have autonomous transportation pods and ubiquitous language translation services. Just not yet. For now, focus CRM/AI applications on tactics, not bold strategic moves. AI Hype > AI Reality
Imagine if you could make your mistakes in virtual scenarios instead of in reality.
Data beats theory Here’s a new empirical study of the impacts of automation and resulting employment changes on high and low wage employees over time. Empirical studies are important because they replace conjecture with reality (but it’s easier to write a paper about conjecture.)
AI and digital are now part of the fabric of business. CEOs need to deal with the existential threat from Internet-based upstarts. Focus on the second sentence.