Prediction 2021: Cryptocurrency Goes Mainstream

By 2023, cryptocurrencies will be in mainstream use by consumers. If you read or watch a lot of the media you’d think that Bitcoin was primarily the province of cyber criminals and speculators, but that’s starting to change. China is planning to launch its own cryptocurrency this year, last year JP Morgan Bank launched the…

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Prediction 2021: Blockchain Usage in FinTech

Through 2023, fintechs using blockchain will accelerate critical adoption and use of digital currency services, and smart contracts. Blockchain will accelerate service speed, security and usability. This will enhance business as well as consumer value by reducing cost, the idea that we’ll have fewer cyber risks, and execution errors. Blockchain created many billions of transactions…

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Prediction 2021: Autonomy of Social Networks

Massive disinformation campaigns, privacy compromises, and allegations of anti-competitive behavior are threatening the autonomy of social networks. Rather than being a neutral conduit, these networks are now being recognized as publishers with editorial power. International market, legislative and regulatory forces are going to combine to make the networks take responsibility for the hosting of damaging…

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Prediction 2021: Entertainment and Live Streaming

In March of 2020, I forecasted that live streamed music would continue to grow in market share and in-person, location-specific concerts would struggle to recover on a large scale. Enter new streaming platforms, technologies and services that will monetize music consumption, broaden the availability of live music and grow the fan base. Gaming, social media…

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Prediction 2021: Telecommunication Technology Adoption

My prediction is that only a few telcos, despite their spending power, will become shall we say – in the elite adopters of the combined technologies of Analytics, AI and Automation. Why is this my prediction? Well, it’s going to be just really difficult to do, given the complexity of their existing technology stack and…

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Prediction 2021: Business IT

My prediction is that business IT cannot handle the truth of re-globalized business, especially for the next couple of years. When COVID-19 broke supply chains, it became clear that the so-called globalized business still relied on consolidated, massive financial, industrial and commercial centers, connected by traditional, sequential supply chains. It was ‘global’ because the centers…

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Prediction 2021: Healthcare Providers

2021 will be the most intense year in decades for payers in health insurance plans, healthcare providers and their IT vendors as they start to tackle the recent game-changing open Application Programmer Interface regulation.  It will require them to finally share data.  Other 2021 challenges include competition surrounding price transparency (hard to play hide-and-seek with…

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Prediction for 2021: Augmented Reality in Hospitality

The Augmented Reality (AR) menu will transform the customer’s digital experience when ordering foods. AR is an emerging technology that employs 3D imaging to offer a better visual experience to consumers. I expect AR to become popular in the hospitality industry, enabling them to promote their foods and drinks via 3D images. For example, in…

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