Prediction 2021: Autonomy of Social Networks

Massive disinformation campaigns, privacy compromises, and allegations of anti-competitive behavior are threatening the autonomy of social networks. Rather than being a neutral conduit, these networks are now being recognized as publishers with editorial power. International market, legislative and regulatory forces are going to combine to make the networks take responsibility for the hosting of damaging…

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Prediction 2021: Entertainment and Live Streaming

In March of 2020, I forecasted that live streamed music would continue to grow in market share and in-person, location-specific concerts would struggle to recover on a large scale. Enter new streaming platforms, technologies and services that will monetize music consumption, broaden the availability of live music and grow the fan base. Gaming, social media…

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Prediction 2021: Telecommunication Technology Adoption

My prediction is that only a few telcos, despite their spending power, will become shall we say – in the elite adopters of the combined technologies of Analytics, AI and Automation. Why is this my prediction? Well, it’s going to be just really difficult to do, given the complexity of their existing technology stack and…

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Prediction 2021: Business IT

My prediction is that business IT cannot handle the truth of re-globalized business, especially for the next couple of years. When COVID-19 broke supply chains, it became clear that the so-called globalized business still relied on consolidated, massive financial, industrial and commercial centers, connected by traditional, sequential supply chains. It was ‘global’ because the centers…

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Prediction 2021: Healthcare Providers

2021 will be the most intense year in decades for payers in health insurance plans, healthcare providers and their IT vendors as they start to tackle the recent game-changing open Application Programmer Interface regulation.  It will require them to finally share data.  Other 2021 challenges include competition surrounding price transparency (hard to play hide-and-seek with…

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Prediction for 2021: Augmented Reality in Hospitality

The Augmented Reality (AR) menu will transform the customer’s digital experience when ordering foods. AR is an emerging technology that employs 3D imaging to offer a better visual experience to consumers. I expect AR to become popular in the hospitality industry, enabling them to promote their foods and drinks via 3D images. For example, in…

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Prediction 2021: Automation of Software Development

 Software development has been stuck for 40 years using languages originally designed for developing operating systems. Despite alternatives such as low-code being around for a while and the emergence of domain-specific languages, they’ve had little impact. This is now changing as the demand for software continues to outstrip supply at the same time as…

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Prediction 2021: Consumer Privacy

Consumer privacy becomes a big government and consumer focus this year. There will be a big battle between tech companies and consumer advocates, and this time consumers win! The new US administration supports consumer privacy advocates way more than the current high-tech focus. Corporations can see the writing on the wall, there are over 100,000…

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Prediction 2021: Innovation in Conferencing Technology

Just as end users led many organizations to Zoom in 2020, they will likely vote with their feet for video-conferencing platforms that are more enjoyable to use in 2021. Look for innovations such as – participants ‘share the stage’ instead of having to talk over one another, real-time captioning helps overcome the garbled audio, invitations…

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Prediction 2021: Data Privacy in Faith Based Organizations

The proliferation of privacy rules will drive Faith-based Organizations (FBOs) to partner with trusted providers. Why do we think that? Because data is the most important asset of faith-based organizations and it is now critical for faith-based organizations to select providers able to manage evolving data categories and protection protocols which may include online behaviors,…

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