Gartner, Inc. 

After 14 years spent in Gartner Consulting as well as Gartner Research I ensure my advice is always practical as well as interesting.

  • The first Gartner analyst to publish on antifragility. Specifically how to use such principles to increase reliability and throughput in an IT operations environment.
  • I led Gartner’s DevOps and Agile Operations research, bringing separate threads into a coherent and focused body of knowledge. As of June 2019, the agenda was one of the fastest growing in Gartner’s portfolio.
  • As one of the first ITL V3 Experts, I helped our clients to use DevOps principles to evolve their IT operations strategies to raise agility without losing quality and integrity
  • I led the research agenda devoted to IT Operations Leaders to produce specific targeted research to address their urgent issues. Readership and quality scores increased every quarter.
  • I created and led the Gartner Consulting European Information Security Practice and grew this to $11m turnover in 4 years.

Cable & Wireless / Exodus Communications

When Exodus Communications was the world’s largest hosting organization, I created and led the European IT security consultancy practice. We created a strategic approach to help customers secure their internet sites, maintain a secure posture, and implement an affordable security testing strategy.


An early passion for technology led to a first degree B.Sc (Hons) in electronic and electrical engineering, followed by a career in defence and computer hardware. As technology evolved, it was a natural career evolution into software and cyber security. CISSP (Certified Information Security Professional) certified since 2007.

Always in touch with the business success of technology, an MBA was indispensable in ensuring that innovations and strategies made sound business sense.

Important Facts

  • The IT industry is the largest producer of greenhouse gases worldwide. Just as the impact of plastic has leapt into world consciousness in 2018, eventually this fact will become a focus for green activists. That’s before we start to consider the use of rare earths and other scarce elements. Those touch screens are lovely but …
  • Agile project methods are already mainstream outside the software industry. Using these methods, its likely that is the first commercial fusion power will come from agile private ventures rather than monster state funded programmes.
  • People high in the personality trait “Agreeableness” are poorer than those with a lower score. All service providers, especially financial services will dramatically increase their use of  messages that are matched to personality traits.

Strong Points of View

  • As Warren Buffet said, “Whether you believe you can, or believe you can’t, You’re right”. For example, all the issues raised by my Important Facts, may be addressed. The winners will be leaders – but not all innovators will be leaders.
  • The media have covered some trivial ethics questions associated with Driverless cars, such as whose life to prioritise when a choice needs to be made. But the social change, and revenue opportunities that these technologies will drive is of far greater scope. All business leaders need to consider their technical drivers, and revenue opportunities through the social changes that are only just beginning.
  • In Europe there is a growing “Right to Repair” movement focused at eliminating disposable technology. This is just the start of growing customer awareness of the consequences of their purchasing decisions. This changing social mind-set will impact hardware and service purchasing decisions, and those organizations that have a strong circular economy message will be received more favourably by a growing set of consumers.

Three Posts I have Under Construction

  • What social consequences can we foresee due to imminent innovations, such as driverless cars?
  • Recycling is not enough. Climate change and environmental degradation require a rapid mind-shift to a circular economy. This affects all technology sectors, including software and services. What actions should CIOs and CEOs take now?
  • The Agile Manifesto was written in 2002 and took 15 years to take the software sector by storm. How can agile principles be used to make non-software projects and programmes deliver more value, more rapidly?

Available For:

  • Speaking engagements
  • Webinars and Fireside Chats
  • Private Questions
  • Other